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Effective Doctor-Patient Communication: Building Empathy to Enhance Therapeutic Adherence

Welcoming medical office with natural lighting. A Hispanic doctor in his 40s, wearing a white coat and a friendly expression, attentively listens to a Hispanic patient in her 30s. Both maintain eye contact, reflecting empathy and understanding. The desk features medical charts and a stethoscope, suggesting a clinical environment. The scene conveys trust, effective doctor-patient communication, and the importance of a strong therapeutic relationship.

Effective doctor-patient communication is a fundamental pillar in clinical practice, not only for diagnosis and treatment but also for establishing a trust relationship that promotes therapeutic adherence. Empathy and the ability to conduct an effective clinical interview are essential components that can significantly influence patient health outcomes.

Deepening Communication and Empathy

Medical literature has demonstrated that a strong relationship between the doctor and the patient can enhance patient satisfaction and treatment outcomes. A study in dermatology showed that the perception of a strong relationship between the patient and the doctor positively correlates with medication adherence rates [1]. Empathy not only improves patient satisfaction but also reduces anxiety and stress, and is associated with better clinical outcomes [2].

In the context of oncology care, significant barriers to effective communication have been identified, such as the lack of skills to provide empathy and the dialectical tensions when discussing sensitive topics like end-of-life issues [3]. These barriers underscore the need for training in communication skills for healthcare professionals, which can facilitate more empathetic and effective interactions.

Moreover, information and communication technology (ICT) has emerged as a valuable tool for patient education, improving self-management and medication adherence in autoimmune rheumatic diseases [4]. Digital platforms can offer multimedia learning materials and interactive online communities that foster behavior change and empathy.

Conclusions

Effective communication and empathy are critical components for improving therapeutic adherence and patient health outcomes. Training in communication skills and the use of technological tools can facilitate better doctor-patient interactions, promoting a trust relationship that is essential for treatment success. By integrating these practices into daily medical care, we can move towards a more patient-centered and effective model of care.

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Created 13/1/2025