Effective Doctor-Patient Communication: Building Empathy to Enhance Therapeutic Adherence

Effective doctor-patient communication is a fundamental pillar in clinical practice, not only for diagnosis and treatment but also for establishing a trust relationship that promotes therapeutic adherence. Empathy and the ability to conduct an effective clinical interview are essential components that can significantly influence patient health outcomes.
Deepening Communication and Empathy
Medical literature has demonstrated that a strong relationship between the doctor and the patient can enhance patient satisfaction and treatment outcomes. A study in dermatology showed that the perception of a strong relationship between the patient and the doctor positively correlates with medication adherence rates [1]. Empathy not only improves patient satisfaction but also reduces anxiety and stress, and is associated with better clinical outcomes [2].
In the context of oncology care, significant barriers to effective communication have been identified, such as the lack of skills to provide empathy and the dialectical tensions when discussing sensitive topics like end-of-life issues [3]. These barriers underscore the need for training in communication skills for healthcare professionals, which can facilitate more empathetic and effective interactions.
Moreover, information and communication technology (ICT) has emerged as a valuable tool for patient education, improving self-management and medication adherence in autoimmune rheumatic diseases [4]. Digital platforms can offer multimedia learning materials and interactive online communities that foster behavior change and empathy.
Conclusions
Effective communication and empathy are critical components for improving therapeutic adherence and patient health outcomes. Training in communication skills and the use of technological tools can facilitate better doctor-patient interactions, promoting a trust relationship that is essential for treatment success. By integrating these practices into daily medical care, we can move towards a more patient-centered and effective model of care.
Referencias
- [1] The Patient-Physician Relationship and Adherence: Observations From a Clinical Study
- [2] Effectiveness of empathy in general practice: a systematic review
- [3] Oncology nurses' communication challenges with patients and families: A qualitative study
- [4] Information and communication technology-based patient education for autoimmune inflammatory rheumatic diseases: A scoping review
Created 13/1/2025